ESN RGPD compliance

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Protect your customers' sensitive data with My Data Solution

RGPD expert to support digital service companies

The GDPR (General Data Protection Regulation) is no joke when it comes to the confidentiality and security of personal data. Works councils have specific obligations to comply with this regulation. In this article, we'll take a humorous and detailed look at the main obligations a works council faces when it comes to GDPR compliance.

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Why is RGPD compliance crucial for digital digital service companies?

Protect your company's sensitive data with the RGPD

Compliance with the General Data Protection Regulation (GDPR) is crucial for digital service companies for several important reasons:
ESNs often process sensitive customer data, such as personal or financial information. In the event of a breach of the RGPD, they can be held legally liable and subject to significant fines.
RGPD compliance strengthens the ESN's reputation for data security and protection. Customers are more likely to trust a company that respects data privacy rules.
Fines for non-compliance with the RGPD can reach up to 4% of the company's worldwide annual sales or 20 million euros, whichever is higher. Compliance therefore avoids heavy financial penalties.
Many companies now require their service providers to comply with the RGPD to protect their data. Being RGPD compliant can open doors to new contracts and business partnerships.
RGPD compliance ensures that customer data is handled legally, ethically and securely, minimizing the risk of hacking, theft or misuse of personal information.
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A team of RGPD experts in the ESN sector

ESN RGPD compliance

Would you like effective GDPR compliance management?

Excel in compliance with our external DPO service

GDPR compliance should not be a constraint for your organization, but an opportunity to demonstrate your commitment to data security. Our external DPO service is designed to optimize the compliance process, providing our expertise to ensure the protection of your personal data. As a result, you can concentrate on your core business, while benefiting from the increased confidence of your customers and partners.

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Statistics and highlights

Cyber attacks

ESNs are the target of cyberattackers. In particular, and in the same way as software publishers, they are the target of rebound attacks, aimed not only at the company itself, but also at its customers and service providers.

In addition to data specific to their activity, the ESN are also holders of numerous customer accesses, including the safety can be more difficult to circumvent. This makes them a godsend for hackers. By attacking ESNHackers target high-growth companies, and are able to reach their customers indirectly through supply chain attacks.

  • American company Okta, which specializes in identity and access management, suffered an attack in early 2022 that affected 366 of its customers. The hackers focused on the company's 15,000 customers, including French companies such as Leclerc, Foncia and the Croix Rouge.
  • In 2019, digital services company Umanis also suffered a cyber attack. Here again, hackers targeted its customers, including Orange, PSA, AXA, Engie and Sanofi...
  • In 2020, it was the turn of digital transformation specialist Sopra Steria to be hit by the Ruyk ransomware.

CNIL sanction

The Cnil has sanctioned Voodoo (a French gaming specialist) for using the technical identifier of Apple devices to track the activity of its users, even though the latter had expressed their refusal. The French company must comply, or face a fine of €20,000 per day.

ESN RGPD compliance

What we do for you

With My Data SolutionWhatever the size of your company, you can deploy RGPD compliance across all your support functions and business services affected by this regulation.

We carry out an in-depth audit of your data processing practices as a subcontractor, identifying specific areas requiring adjustments to comply with the RGPD.
Based on the audit results, we draw up a customized action plan, tailored to your role as a subcontractor, incorporating the key stages for optimum compliance.
We offer targeted training sessions for your teams, to make them aware of the specific responsibilities and obligations associated with the role of subcontractor and data protection.
We can help you implement specific measures to guarantee the security and confidentiality of the data you process as a subcontractor.
RGPD compliance is an evolving process. We constantly monitor your practices to stay in line with regulatory requirements.
In the event of a data breach, we support you in incident management as a subcontractor, ensuring that you meet your notification obligations to your customers.
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Our professions / our RGPD offers for digital service companies

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My Data Solution supports you in your GDPR compliance to ensure efficiency and sustainability

ESN RGPD compliance

Would you like to find out more or get a quote?

Excel in compliance with our external DPO service

GDPR compliance should not be a constraint for your organization, but an opportunity to demonstrate your commitment to data security. Our external DPO service is designed to optimize the compliance process, providing our expertise to ensure the protection of your personal data. As a result, you can concentrate on your core business, while benefiting from the increased confidence of your customers and partners.

ESN RGPD compliance

How do we make the security of your company's data a strategic focus of our support?

Protect your company's sensitive data with the RGPD

Data security is our top priority. We adopt best security practices to protect data against leakage, loss and hacking. We use encryption technologies to protect data during storage and transmission, and implement backup procedures to ensure data availability in the event of an incident. We also carry out regular audits to ensure compliance with the highest security standards.
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How do we ensure regulatory compliance for our ESN customers?

Our commitment to data security

We carefully monitor the latest updates and regulatory requirements to ensure that our customers are always compliant with the GDPR and other data protection laws and regulations related to digital and digital business. We help you prepare for checks and respond to inquiries from regulatory authorities. We also keep abreast of new technologies and best practices to offer constantly evolving compliance in line with the strategic challenges facing ESNs, such as: AI, Sec Num Cloud, etc....

FAQ RGPD ESN

Frequently asked questions in the ESN sector

The RGPD (General Data Protection Regulation) is a European regulation that came into force in May 2018, aimed at strengthening the protection of individuals' personal data within the European Union. For digital service companies (DSCs), the RGPD requires responsible and secure management of customers', employees' or users' personal data, in order to prevent breach risks and guarantee their confidentiality.

As data processors, ESNs process personal data on behalf of their customers (the data controllers). ESNs are obliged to comply with the data controller's instructions, to secure the data and to notify the data controller of any security incident.

All personal data that directly or indirectly identifies an individual is covered by the RGPD. This includes names, addresses, telephone numbers, e-mail addresses, financial information, IP addresses and similar data.
In the event of non-compliance with the RGPD, ESNs expose themselves to fines of up to 4% of their worldwide annual sales or 20 million euros (whichever is higher). In addition, they risk suffering significant damage to their reputation and losing business opportunities.
To comply with the RGPD, ESNs must adopt measures such as implementing data protection policies, carrying out compliance audits, obtaining user consent for the processing of their data, securing data and training their staff in compliant practices.
MY DATA SOLUTION offers comprehensive support for ESNs in RGPD compliance. We carry out customized audits, draw up action plans tailored to the role of subcontractor, provide specific training and propose technical measures to guarantee optimal compliance and responsible management of personal data.
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