As a player in the hospitality industry, managing your customers' personal data is an integral part of your business. Compliance with the General Data Protection Regulation (GDPR) is crucial to ensure the security of your customers' data and the reputation of your establishment. Failure to comply with these regulations can result in heavy financial penalties and damage your brand image. At My Data Solution, we are GDPR compliance experts and help you navigate these complex requirements.
Choosing My Data Solution means relying on a team of GDPR experts, a proven methodology, and cutting-edge tools to ensure full compliance with regulations. Our Goal? Focus on your core business with peace of mind, knowing your data is fully compliant with all legal requirements.
Your mission places you in a subcontracting relationship, which requires you to provide your customers with proof of your compliance, so don't wait!
GDPR compliance isn't just a legal obligation, it's also a way to boost your customers' trust and improve your hotel's reputation. By working with My Data Solution for your GDPr compliance, you benefit from our expertise, innovative tools and ongoing support. Together, we can make GDPR compliance a competitive advantage for your hotel.
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Hotels must inform customers of the collection and processing of their personal data, obtain their consent, guarantee data security, allow access, rectification and erasure of data, and cooperate with supervisory authorities such as the European Commission. CNIL.
The DPO is responsible for overseeing and ensuring GDPR compliance within the hotel. He or she is responsible for advising and training employees on good data protection practices, carrying out impact assessments and acting as a point of contact with the supervisory authorities.
Yes, hotels can share personal data with subcontractors, provided that the latter are also GDPR-compliant. Hotels must ensure that subcontractors guarantee an adequate level of protection and comply with the requirements of the GDPR.
Hotels must clearly inform guests of the collection and processing of their personal data and obtain their explicit consent. This can be done through registration forms, general terms and conditions, or other written communications.
Customers have the right to access their personal data, to request its correction or deletion, to object to the processing of their data for legitimate reasons, and to request the portability of their data to another service provider.
Hotels must implement appropriate technical and organizational measures to guarantee the security of personal data, such as encryption, limiting access to data, and implementing confidentiality and IT security policies.
In the event of non-compliance with the GDPR, hotels may be subject to financial penalties of up to 4% of their worldwide annual sales or 20 million euros, whichever is higher. They may also suffer reputational damage and lose the trust of their customers.
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