My Data Solution: GDPR compliance expert for the hotel industry

Turn GDPR compliance into an advantage for your hotel

In the hospitality industry, protecting your guests’ data is paramount. My Data Solution is here to help you navigate the complexities of GDPR, build guest trust, and improve your hotel’s reputation. With our expertise and customized solutions, make GDPR compliance an asset for your property.

Our clients in the Insurance Sector

+ 400 customers have trusted us

Why is GDPR compliance essential for hotels?

In the hospitality industry, protecting customer data is crucial. As a hotel manager, you deal with sensitive information on a daily basis. Complying with the GDPR allows you to:

Avoid heavy fines

Violations of the GDPR can result in penalties of up to 4% of annual turnover.

Building customer trust

By ensuring data security, you create a relationship of trust.

Protect your reputation

Failure to comply with GDPR can harm your hotel’s image.

Why choose My Data Solution for your GDPR compliance?

My Data Solution offers in-depth expertise in GDPR compliance, specifically for the hospitality sector. We provide you with:

Our approach to ensuring GDPR compliance in the hospitality industry

At My Data Solution, we offer tailor-made services to help your hotel comply with GDPR, including:

Full compliance audit: Analysis of existing processes to identify gaps and risks.

Processing register: Creation and updating of the register of personal data processed in your establishment.

Personalized Action Plan: Development of a roadmap for compliance with GDPR requirements.

Real-time tracking tools: Dashboard to monitor compliance and ensure ongoing implementation of corrective actions.

Why choose My Data Solution?

By choosing My Data Solution for your hotel’s GDPR compliance, you benefit from:

Specific expertise in the hotel industry: In-depth knowledge of data management issues in this sector.
Flexible and scalable solutions: Personalized tools that adapt to the size and needs of your establishment.
Continued support: We are with you every step of the way to ensure your hotel remains GDPR compliant at all times.

The benefits of GDPR compliance for your hotel

GDPR compliance is not just a legal obligation, it presents concrete benefits for your hotel:

Business Opportunities: Transparency and compliance build customer trust, allowing you to retain and attract new customers.

Enhanced reputation: A GDPR-compliant hotel becomes a guarantee of security and professionalism, improving your brand image.

Securing professional relationships: Complying with the GDPR in the management of customer data guarantees a climate of trust and security, essential in the hotel sector.

Proof of compliance for your partners: As a subcontractor of your customers, you must demonstrate that you comply with GDPR standards.

Hotel GDPR compliance

GDPR offers designed for the hotel sector

To transform a regulatory obligation into an opportunity for your hotel.

Custom made

Customer Reviews:

“Their team of GDPR consultants are expert and professional, and have really helped us get compliant.”

APHMDPO

“Their personalized approach was very much appreciated and was able to meet our needs.”

Nespresso Océan IndienCEO Dimomix

“Their support has been invaluable to us in protecting our customers’ data.”

Oetker CollectionDSI

“We appreciated their ability to adapt to our business and our budget.”

Groupe OCEINDEDSI

“Their GDPR expertise enabled us to implement an effective compliance strategy.”

groupe CRCCEO

“We highly recommend their GDPR consulting services.”

RSE KisioDirectrice

Frequently Asked Questions

What is GDPR and why is it important for the hospitality industry?

The General Data Protection Regulation (GDPR) is a European regulation aimed at strengthening the protection of individuals’ personal data. For hotels, which deal with their guests’ personal data on a daily basis, it is essential to comply with the GDPR to ensure data security and avoid financial penalties.

What types of data are affected by GDPR in the hotel industry?

GDPR covers all personal data of guests, such as names, addresses, telephone numbers, email addresses, payment information, and booking data. Hotels must ensure that they protect this information and process it in accordance with GDPR.

What are the main GDPR obligations for hotels?

Hotels must inform guests about the collection and processing of their personal data, obtain their consent, ensure data security, allow access, rectification and erasure of data, and cooperate with supervisory authorities such as the CNIL.

What is the role of the DPO (Data Protection Officer) in the hotel sector?

The DPO is responsible for monitoring and ensuring GDPR compliance within the hotel. He or she is responsible for advising and training employees on good data protection practices, conducting impact assessments and serving as a point of contact with supervisory authorities.

Can hotels share personal data with subcontractors?

Yes, hotels can share personal data with subcontractors, provided that they are also GDPR compliant. Hotels must ensure that subcontractors guarantee an adequate level of protection and comply with GDPR requirements.

How can hotels obtain guests' consent for the processing of their personal data?

Hotels must clearly inform guests about the collection and processing of their personal data and obtain their explicit consent. This can be done through registration forms, terms and conditions, or other written communications.

What are customers' rights regarding the protection of personal data?

Customers have the right to access their personal data, to request its rectification or erasure, to object to the processing of their data for legitimate reasons, and to request the portability of their data to another service provider.

How can hotels ensure the security of personal data?

Hotels must implement appropriate technical and organizational measures to ensure the security of personal data, such as encryption, limiting access to data, and implementing confidentiality and IT security policies.

What are the penalties for non-compliance with GDPR in the hotel sector?

In the event of non-compliance with the GDPR, hotels may be subject to financial penalties of up to 4% of their annual global turnover or €20 million, whichever is higher. They may also suffer damage to their reputation and lose the trust of their guests.

How can My Data Solution help hotels comply with GDPR?

My Data Solution offers a range of services to help hotels comply with GDPR, including compliance audits, training, advice on personal data management and the implementation of security measures. We work closely with our clients to create tailor-made solutions that meet their specific data protection needs.